Refund Policy

At TAVOREXALIS, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, our refund policy is designed to provide you with options and a follow-up process.

Eligibility for Refunds

• Items must be returned within 30 days of the purchase date.
• Items must be unused and in the same condition that you received them.
• The original receipt or proof of purchase is required for a refund.

Non-returnable Items

Certain items are exempt from being returned:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a credit to your original method of payment. The time it takes for the credit to post depends on the policies of your card issuer.

Late or Missing Refunds

If you have not received your refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at [email protected].

Contact Us

If you have any questions about our refund policy, please contact us by email at [email protected].